Japanese Carmakers: Ailing From An Image Problem?

When a massive earthquake and tsunami hit Japan earlier this year, the auto industry felt the impact almost immediately. Even American carmakers were forced to shut down plants because of part shortages. Many worried the devastation would have a lasting effect. But the car shortages many predicted aren't nearly as bad as expected. The problem is convincing American customers that the carmakers are ready for business.

Amanda Detmer Amanda Marcum Amanda Peet